Legal

Privacy Policy.

We collect the minimum we need to serve you well, we keep it briefly, and we never sell it. Below, the details.

Last updated

21 July 2026

Who we are

Maison RIZAN (‘the house’, ‘we’) is the data controller for the information collected through this website and during our client relationships. You may reach us at hello@rizan.house.

What we collect

Name, email, telephone, delivery address, measurements (when relevant), correspondence, and order information. When you browse the site, we collect basic technical data (device, referring page, coarse location) to keep the site secure and improve it.

Why we collect it

To respond to enquiries, arrange appointments, produce and deliver pieces, process payments, and — with your consent — send the quarterly Correspondence.

Lawful basis

Contract (to fulfil your order), legitimate interest (to run the house and secure the site), and consent (for marketing communications, which you may withdraw at any time).

Sharing

We share data only with the partners who help us serve you: payment processor (Stripe), shipping partners, and the atelier team. We do not sell personal data. Ever.

Retention

Enquiry data is kept for two years. Order and client‑relationship data is kept for ten years to honour warranties, alterations and lifetime care.

Your rights

You may request access, correction, deletion, portability, or object to processing. Write to hello@rizan.house and we will respond within thirty days.

Cookies

The site uses strictly necessary cookies for the shop and analytics cookies (anonymised) to understand traffic. You can decline the second at any time from the cookie banner.