Client Care

Shipping.

Every RIZAN piece travels the way it was made: with care, by name, and in its own time.

Last updated

21 July 2026

Where we ship

We ship worldwide by insured courier (DHL, FedEx or a comparable partner). For select cities — Paris, London, Milan, Dubai, Tehran, Istanbul — pieces are hand‑delivered by a member of the house when scheduling allows.

Complimentary delivery

Delivery is offered by the house on all orders above € 1,500. Below that amount, shipping is calculated at checkout based on destination and weight.

Timing

Ready‑to‑ship pieces leave the atelier within three working days. Made‑to‑order and bespoke pieces are dispatched at the end of the production window quoted at order (typically 8 – 20 weeks).

Duties & taxes

Duties and import taxes are calculated at checkout for most destinations. When not calculable in advance, they are payable by the recipient upon delivery.

Packaging

Every piece arrives folded in acid‑free tissue, in an ivory box tied with a linen ribbon, accompanied by its booklet — the story of the garment, the makers, and its care.

Signature required

All parcels require a signature on delivery. If nobody is present, the courier will hold the parcel at a nearby depot for collection.